Privacy policy
Last updated:
This policy explains how Rakhmet ("we") collects and processes personal data submitted through this website, and what rights you have.
What data we collect
Data you enter in our forms: name, company, phone number, email address, the product you are interested in and your message.
Technical data: IP address, browser type, the page you sent the form from, the referring website and advertising campaign tags (UTM).
If analytics is enabled: anonymous usage statistics collected with cookies by Yandex Metrica and Google Analytics.
Why we process it
To answer your request, contact you and prepare a commercial offer.
To improve the website and measure which pages and campaigns are useful.
To protect the website from spam and abuse.
Legal basis
We process personal data with your consent, which you give by ticking the box in the form, in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" No. 94-V of 21 May 2013 and other applicable law.
Who can access it
We do not sell your data. Access is limited to employees who handle requests.
We use service providers for hosting, email, messaging (Telegram), spam protection (Cloudflare) and analytics. They process data only to provide these services, and some of them are located outside Kazakhstan, so data may be transferred abroad.
How long we keep it and how we protect it
We keep personal data only as long as needed for the purposes above or as required by law.
Data is stored on protected servers with restricted access.
Your rights
You can ask us to show, correct or delete your personal data, and you can withdraw your consent at any time. Write to support@rakhmet.com.
Changes to this policy
We may update this policy. The date of the latest version is shown at the top of this page.